Helios Grand Hotel at Universal Orlando: Full Review & Tour
Touring Universal's New Helios Grand Hotel at Epic Universe: Full Review
Universal Orlando has opened the doors to one of its most stunning and anticipated hotel projects yet: the Helios Grand Hotel, located just steps from the gates of the all-new Epic Universe theme park. I recently spent a full day and night experiencing everything this hotel has to offer—from the celestial-inspired design and rooftop views to the exclusive private park entrance and poolside relaxation. In this post, I’ll walk you through the highlights, surprises, and honest impressions from my stay.
If you prefer a video tour, be sure to check out my full walkthrough on YouTube here: [LINK TO VIDEO]
Helios Grand Hotel at Universal Orlando
First Impressions: Arrival at Helios Grand
Pulling up to the Helios Grand, it’s immediately clear this is not your typical theme park hotel. The architecture is sleek and modern, with celestial themes woven into every design detail. Golden accents, massive glass panes, and an airy, open feel make for a striking first impression. The hotel’s name, Helios—Greek for the sun—comes to life through abundant natural light and sky-themed motifs throughout the property.
Watch my video on Helios Grand here:
The Lobby: Small But Stylish
Despite its grand name, the Helios Grand’s lobby is relatively modest in size. It’s flooded with daylight and features tall columns, reflective surfaces, and a stunning solar-flare-inspired light fixture. A large central atrium creates an open, modern space, while details like stained glass artwork and subtle nods to astronomy create an upscale but inviting atmosphere.
Check-In & Early Park Admission Access
Check-in during opening weeks was a bit chaotic due to high demand and guests arriving early to access Epic Universe. Luckily, Helios Grand offers early park admission, and all you need is your room key to gain entry through the hotel’s private entrance to Epic Universe. Even if your room isn’t ready, you can still enjoy early access to the park—just grab your key cards and go.
I arrived around 8:30 a.m. to get my room key so that I could utilize Early Park Admission. Dozens of other guests were doing the same thing, and the line was out the door. I checked in online days before, but online check-in at Helios Grand is meaningless. I still had to wait in line, provide my credit card again, my driver’s license, and confirm all my information. What was the point of doing all this on my laptop at home?
The staff at Helios should have a separate line for online check-in, with key cards ready to go in envelopes. All the guests need to do is show their ID and take their envelope. Done.
Why has Helios Grand gone back to the 1990s with its check-in process?
Coffee Stop: Aurora Market
Before heading into the park, I grabbed a cappuccino from Aurora Market, the hotel’s grab-and-go cafe. The space is stylish and modern, offering coffee, pastries, and quick bites in a beautifully designed environment with white tiles, brass fixtures, and natural light.
I went to the warming oven to grab some breakfast sandwiches and coffee. The sandwiches sit on a shelf wrapped in foil, the shelves are labeled with the type of sandwich. For example, “Bacon egg and cheese” or “Egg and Cheese.” Well, the sandwiches were all on the wrong shelves, something that we didn’t realize until after we opened them. I paid $12 each for a bacon, egg, and cheese, but got sandwiches without the bacon. Isn’t bacon the best part?
I returned them to the cashier and selected 3 new sandwiches. These had bacon, but they had a tomato spread on them, which appeared to be mayonnaise-based, and was oozing out of the sandwich. I really don’t like mayo, so this was important to me.
So I had to wait in a long line again, and asked if all the sandwiches had that spread on them. The staff told me there is no spread - it’s just bacon, egg, and cheese. I opened the sandwich and showed them the pale orange goo coming out. It looked like mayo and ketchup. They didn’t know what it was.
I then asked for a refund. They told me it would 3-5 weeks to refund my money due to the account process they have. So I went to the front desk, and they refunded me instantly.
So we skipped breakfast and decided to find a snack in the park.
Super Nintendo World First Thing
Thanks to early admission, I headed straight into Super Nintendo World—one of the most popular lands in Epic Universe. This section often opens before the rest of the park, and arriving early paid off. With fewer crowds and a head start, it was a perfect way to begin the day.
Back at the Hotel: Design Details & Dining
Returning to Helios Grand after the morning rush, I was able to take in more of the hotel’s artistic details. The artwork behind the check-in desk and Universal Vacation Planning Center features stained glass inspired by planetary orbits and flowers.
Across from the lobby is the hotel’s signature restaurant: Flora Taverna, a Mediterranean-inspired dining space with both indoor and outdoor seating and beautiful views of Epic Universe. A wood-fired oven and sophisticated decor make this a standout dining option, though it's worth noting this is the only full-service restaurant on-site.
Fitness Center & Pool Area
To prepare for some pool time, I changed in the fitness center locker rooms—which were bright, well-equipped, and overlooked lush gardens. The fitness area includes cardio equipment, weight training space, and large windows to bring in natural light.
Outside, the pool deck is serene and spacious, with a uniquely curved pool lined by palm trees, private cabanas, and plush loungers. Even with its proximity to Epic Universe’s Dark Universe land, the pool area is calm and relaxing. There’s also a wading area for families and a Lotus Lagoon Bar nearby serving cocktails and small bites.
Hotel Transportation
Helios Grand provides transportation to Universal’s other theme parks and Volcano Bay via a shuttle bus. Buses arrive frequently and drop guests off at CityWalk, making it easy to explore the wider Universal Orlando Resort.
SkyBar: Rooftop Lounge with Epic Views
One of the hotel’s most impressive features is the SkyBar rooftop lounge. After a ride up in an elevator that features celestial projection mapping, guests arrive at a cozy, upscale bar under a domed ceiling with indoor and outdoor seating. The outdoor terrace offers panoramic views of the entire Epic Universe theme park, making this a must-visit spot during your stay.
Reservations for SkyBar are highly recommended and may even be required during peak times.
Our Theme Park View Room
Theme park view room, 4th floor
Finally, our theme park view room was ready. Located on the 4th floor, the room featured floor-to-ceiling windows overlooking Epic Universe. The view was truly spectacular, especially as the sun set and the park began to glow.
The room design is elegant but smaller than I expected. It has gold tones, modern furniture, and thoughtful touches like a built-in desk, a Keurig coffee machine, and automated curtains. While the room was on the smaller side, it was comfortable and stylish. The split bathroom layout with a walk-in shower and backlit vanity was particularly nice.
Overall, it was a nice room, but it didn’t feel like a luxury hotel. Compare it to Disney’s Grand Floridian, Disney’s Beach Club, Universal’s Hard Rock Hotel - and you’ll see the difference. My nightly rate was similar to these hotels. These hotels are within walking distance to theme parks too.
Epic Universe at Night
One of the biggest perks of staying at Helios Grand is the ability to walk back into Epic Universe in the evening. The park comes alive after dark, with lands like Dark Universe and Super Nintendo World offering completely different experiences at night.
Watching the park from our room after 9 PM closing was magical. Seeing guests slowly trickle out while the lights continued to dance in the distance was a peaceful way to end the day.
Morning at Helios Grand
I woke up just before sunrise and took in the quiet beauty of the park from our room. Even at 3 AM, Epic Universe remained illuminated. Downstairs, the lobby and market were calm again, perfect for grabbing a final cappuccino and enjoying the reflective pool before checking out.
Final Thoughts: Is It Worth the Price?
Our theme park view room cost $656 per night, which places the Helios Grand in the same price range as Universal’s Hard Rock Hotel and Portofino Bay—both of which offer complimentary Express Passes to Universal Studios Florida and Islands of Adventure. Helios Grand does not offer Express Pass.
While the room was well-designed, it was also compact, and the layout is nearly identical to rooms at Stella Nova and Terra Luna, which cost around $150 per night. This raises a valid question: is Helios Grand worth the $500 premium?
There are a few missing elements that might make guests think twice—like the limited dining options, no water slide at the pool, and the absence of Express Pass benefits. However, what Helios Grand does offer is a feeling—of calm, convenience, and light-filled beauty. It’s an escape, even while being embedded in the center of the action.
Should You Book Helios Grand?
Book it if:
You want the closest hotel to Epic Universe.
You value a sophisticated, quiet atmosphere.
You’re excited about panoramic park views and rooftop lounges.
Consider alternatives if:
You’re looking for more space or family-style accommodations.
Express Pass is a priority.
You prefer more dining and recreation options on-site.
Watch the Full Tour
Want to see every space for yourself? Check out my full video tour of the Helios Grand on YouTube
For more Universal Orlando hotel reviews and Epic Universe previews, follow along at orlandoparksguy.com and subscribe to my YouTube channel for all the latest updates.
Have questions about planning your Orlando vacation? I have answers! Contact me now to get more out of your vacation.
Since 2010, Darren has been making Orlando vacations easy! As an Orlando resident, he is able to provide insider, expert advice on Walt Disney World, Universal Orlando, and Florida-based cruises.
Search articles
Recent Articles
See what I’m up to in the theme parks.
The 2025 EPCOT International Festival of the Holidays is back with festive food, joyful entertainment, and cultural traditions from around the world. Here's everything you need to know—dates, Candlelight Processional info, Holiday Kitchens, and more.